Frequently Asked Questions
Yes, Spice Pickle uses the latest security and encryption technology to ensure personal information security of our honorable customers. Spice Pickle doesn't sell or rent any customer's personal information to third parties for their marketing purposes.
Your parcel will be delivered to your doorstep within 2-5 business days. Inside Dhaka, you will receive your product within 1-2 days, and outside Dhaka, it will take 3-5 days.
You have to contact our customer service by calling +8801903662010 or emailing hello@spicepickle.com within 12 hours of placing the order. Alternatively, use our app: My Profile > My Account > My Order > Cancel Order.
If you receive a damaged, defective, or incorrect product, inform our customer service at +8801903662010 in front of the delivery person. Flora Mom will process a return or exchange within 2-5 days. After 2-3 days, return requests will not be accepted.
Inside Dhaka, the delivery charge is 70 taka, Nearby Dhaka 90 taka and Outside Dhaka, it is 130 taka. Orders above 1500 BDT qualify for free delivery. Download our app and to get surprising gift at your first order from Spice Pickle Apps.
Due to fluctuations in the dollar rate and shipping costs, product prices may increase or decrease. Suppliers' demand may also cause Spice Pickle to change prices at any time.
